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Direct Service Volunteers Opportunities

Volunteering your time as a direct service volunteer is a great way to get involved, change lives, and have a positive impact on our community. By sharing your time and lending a hand at Women’s Center & Shelter of Greater Pittsburgh , you can help survivors of intimate partner violence  and domestic abuse  find hope and begin to rebuild their lives.

Direct service volunteers are those who interact directly with clients through:


  • Front Office (providing hospitality & security)
  • Children’s Program (providing child care)
  • Non-Resident Program (co-facilitating support groups)
  • MENS Group (co-facilitating batterers intervention groups)
  • Shelter (as an advocate)
  • Immediate Needs Coordination Assistance (returning calls and advocacy)

Your generosity and support is what makes all of our efforts possible, and helps the women and children who have experienced domestic violence feel safe and secure again.

How to Become a Direct Service Volunteer

advocate-photoDirect service volunteers are required to complete a 40-hour, state-mandated domestic violence training program that is offered one time a year, and obtain their Act 33/34 clearances as well as complete an FBI background check.

Training participants will learn about many relevant topics including the history of the battered women’s movement, confidentiality, the impact of domestic violence on adults and children , safety planning , active listening, crisis intervention, woman-centered advocacy and the legal system  as it pertains to domestic violence.

Once trained, volunteers will go through an additional 10 hours of on-the-job training specific to their volunteer interest(s) and Women’s Center & Shelter’s current needs. Every direct service volunteer must make a meaningful time commitment of at least 8 hours per month, and receive 8 hours of additional domestic violence training each year.

Direct Service Volunteering Training registration is currently closed due to the COVID-19 pandemic.

*Special Note: While all clients of Women’s Center & Shelter of Greater Pittsburgh and their children are free and encouraged to practice their own religious beliefs, it is never appropriate to preach, evangelize, read scripture, or distribute materials religious in nature while volunteering .*